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Insurance Claim

Had an Accident?

We Handle Your Insurance Claim, Provide a Courtesy Car, and Pay Your Excess.

We handle your insurance claim, provide a courtesy car, and in many cases help with your insurance excess.

We’re a trusted, independent, family run bodyshop based in Burridge, Southampton, specialising in accident repairs and insurance work. Our experienced technicians are fully qualified and we regularly work alongside insurance companies and accident management providers to ensure vehicles are repaired safely and correctly.

If your vehicle has been involved in an accident, we can help guide you through the repair process from start to finish. From liaising with insurers to restoring your vehicle using professional equipment and manufacturer approved repair methods, our team is here to make the process as straightforward and stress free as possible.

  • Independent family run bodyshop
  • We work with you and your insurance company
  • Courtesy car available
  • Insurance excess paid on qualifying repairs
  • Fully qualified vehicle paint and body technicians

Excess contribution subject to claim approval and insurer terms.

01489 565 003
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Start Your Insurance Claim

Free advice. No obligation. No pressure.
Call Now: 01489 565 003

What We Offer

Whether the accident was your fault or not, Prestige is here to handle it — quickly, professionally, and with zero stress for you.

Accident Recovery

We’ll recover your vehicle directly from the scene of the accident. No hassle — just a fast, reliable service when you need it most.

Replacement Vehicle

Non-fault accident? We’ll provide you with a like-for-like hire car at no cost to you. Fault accident? You’ll still get a courtesy car to keep you on the road while repairs are carried out.

We Pay Your Excess

If the accident was your fault, we’ll even cover your insurance excess – helping you avoid unexpected out-of-pocket costs.

Book Your Free Insurance Repair Quote

We make the repair process simple, transparent, and stress-free: Step-by-Step:

Get a Quote

Fill out our quick form with some details and photos of the damage. We’ll assess and provide a clear repair plan.

We Contact Your Insurer

We’ll liaise directly with your insurer, get the repair approved, and sort all the paperwork.

Repairs Begin

Once approved, we carry out high-quality repairs using OEM parts, Insurance approved paint and expert techniques.

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Our Work Speaks for Itself

Every vehicle we repair or restore is treated as if it were our own — with precision, care, and attention to detail in every stage of the process. Explore our recent projects below and see the quality that defines Prestige Bodyshop.
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why choose us?

Your car deserves more than a quick fix — it deserves craftsmanship, care, and complete peace of mind. Here’s what sets us apart:

FAST, HASSLE-FREE INSURANCE HANDLING

We deal directly with insurers so you don’t have to. From claim to completion, we keep you updated and stress-free every step of the way.

SWIFT TURNAROUND, MINIMAL DOWNTIME

Accurate same-day estimates and carefully planned repairs mean you’re back on the road sooner — without compromise on quality.

OEM-GRADE PAINT & PERFECT COLOUR MATCH

We use computerised colour-matching and dust free low baked booths for a flawless, factory-fresh finish every time.

COURTESY CARS & LOCAL SUPPORT

Stay mobile while we handle the hard work. We offer courtesy cars and friendly local service built on trust and transparency.

FAMILY-RUN CRAFTSMANSHIP

Pride, precision, and genuine care run through everything we do — from our family to yours.

BSI Approved (BS10125 Kitemark)

Accurate same-day estimates and carefully planned repairs mean you’re back on the road sooner — without compromise on quality.
01489 565 003

What our customers say about us

Nothing means more to us than hearing how happy our customers are with their repairs and service.

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Frequently Asked Questions

1. Do I have to use my insurer’s recommended garage?
No you can choose where your vehicle is repaired. As an independent bodyshop, we work for you — not the insurer — and we’ll help you handle the claim and approvals.
Yes. We’ll contact your insurer, manage the paperwork, and keep the process moving so you don’t have to chase updates or handle stressful calls.
Yes. Whether you were at fault or not, we can manage the repairs, handle the claim process, and keep everything clear and straightforward.
Yes. We provide a courtesy car while your vehicle is being repaired (subject to availability and booking). If your accident was non-fault, you may be eligible for a like-for-like replacement vehicle at no cost to you.
A courtesy car is provided to keep you mobile during repairs. A replacement vehicle (often like-for-like) is typically available for non-fault claims and can be supplied at no cost to you, depending on eligibility.
If your claim includes an excess, it may apply depending on your policy and insurer terms. On qualifying repairs, we may cover your excess — but this is always subject to claim approval and insurer terms.
Once we review the claim details and your insurer confirms approval, we’ll tell you clearly whether excess contribution applies and what’s covered — no surprises.
We aim to start as soon as your claim is approved and the vehicle is booked in. Timelines vary based on damage level, parts availability, and insurer authorisation — but we keep you updated throughout.
Yes. We can arrange accident recovery and bring your vehicle directly to us, so you don’t have to worry about towing or logistics.
Just a few details and photos of the damage via the quote form. If you have it, share your claim reference and insurer info — we’ll take it from there.
We carry out high-quality repairs using OEM-standard parts where required and insurance-approved paint and processes, following professional repair methods — with no cut corners.
It depends on the extent of the damage. Minor repairs may take a few days, while larger repairs can take longer. We’ll give you an estimated timeframe once we’ve assessed the vehicle and the insurer approves.
That depends on your insurer and policy. We can’t control premium changes, but we can guide you through your options and keep the claim process straightforward.
Yes. If it’s a non-fault accident, we can help arrange repairs and a replacement vehicle (like-for-like where possible), depending on eligibility and claim circumstances.

Based in Burridge, Southampton, we support drivers across Southampton, Bishopstoke, Botley, Bursledon, Curbridge, Eastleigh, Fair Oak, Fareham, Gosport, Hamble, Park Gate, Whiteley, Portsmout, and nearby areas. If you’re unsure whether we cover your location, please contact us and we’ll confirm straight away.

We’ll chase updates, provide the required documentation, and keep communication moving. Our aim is to reduce delays and keep your repair progressing.
Repairs are carried out professionally and to a high standard. Any guarantees depend on the repair type and insurer terms — if you want, we can confirm this clearly for your specific job.
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