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Privacy Policy

Effective Date: 8 May 2025

At Prestige, we are committed to safeguarding your privacy and ensuring that any personal information you provide is handled responsibly and in accordance with data protection laws.

This Privacy Policy explains how we collect, use, and store your personal data. It applies to all customers—past, present, and future—who interact with us via our website, social media platforms, telephone, or in person.

1. What Is a Privacy Policy?

A privacy policy outlines how Prestige uses and protects any information you provide to us. We are fully committed to ensuring that your privacy is protected. Should we ask you to provide any information by which you can be identified, rest assured it will only be used in accordance with this statement.

 

2. What Information Do We Collect?

We may collect the following information:

  • Your name
  • Contact details (phone number, email address, postal address)
  • Basic cookie data from our website

 

This data may be collected through:

  • Our website
  • Facebook page or messages
  • Telephone calls
  • In-person visits to our premises

 

3. Why and How Do We Use Your Information?

 

We collect personal details for the following purposes:

  • To book vehicles in and out of our services
  • To process the collection or delivery of vehicles or goods
  • To generate invoices and manage customer communications

 

4. How Long Do We Keep Your Information?

Once your vehicle has been collected or goods delivered:

  • A copy of your invoice is retained for accounting purposes
  • Your information is securely stored in line with HMRC record-keeping regulations

 

5. Do We Share Your Information with Third Parties?

We do not share any customer information with third parties, unless:

  • You have given us express permission (e.g. for referrals to another trusted business or service provider)

 

6. How Can You View or Correct Your Information?

  • Each customer is provided with a written estimate, invoice, or purchase order at the time of booking or purchase.
  • These documents include the personal information we have on file for you.
  • If you wish to update or correct your details, you are welcome to contact us directly at any time.

 

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the information we hold about you, please get in touch:

“By email: justin@prestigebodyshoprepairs.com. 0ffice 01489 532 910”